Please read our policies prior to booking your appointment – booking to your appointment confirms that you agree to the following:

Cancellation & Rebooking

We understand that life can be unpredictable, and sometimes you need to cancel or reschedule. Please read our guidelines below:

• 24-Hour Notice: Cancellations or reschedules must be made at least 24 hours in advance to avoid fees.
• Late Cancellations: If you cancel within 24 hours of your appointment, 50% of the service cost will be charged.
• No-Shows & Same-Day Cancellations: No-shows or same-day cancellations will result in a 100% charge for the service. 
• Late Arrivals: If you arrive more than 15 minutes late, your appointment will be canceled, and you will still be charged the full service amount.

You can cancel or reschedule your appointment directly through the booking platform, your confirmation email, or by texting/WhatsApp
at (819) 744 7057

Frequent Cancellations or Rescheduling

• If you cancel or reschedule three or more CONSECUTIVE appointments, we reserve the right to discontinue your ability to book future appointments.
  Our advice is to refrain from booking any appointment until you are absolutely certain that you will be available.

Important Pre-Treatment Notice

• Please be aware that if you have recently received any of the following treatments: Botox, fillers, PDO threads, laser treatments, or any invasive procedures (including sunburns), your appointment may be canceled. In this case, the full service fee will be charged, and payments cannot be applied to other treatments or products. A new appointment will need to be scheduled.

No Extra Guests

• In order to maintain a peaceful and relaxing environment, we kindly ask that you do not bring extra guests unless they are receiving a service.
  If you are under 18, a guardian is welcome to accompany you.

Deposit & Payment Policy

• A 50% upfront payment is required to secure your appointment. This deposit will be deducted from your final invoice at the time of service. Please note, all deposits and prepayments are non-refundable and cannot be applied to future appointments. If you LATE cancel, fail to show up, or arrive late for your appointment, your deposit will be lost. Deposits must be paid via credit card or cash (where applicable) and cannot be paid with a gift card.